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Vardorien
52
May 9, 2017
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Can someone from @Nixeus confirm the dead pixel policy before I decide it's not worth the risk of getting stuck with dead pixels.
May 9, 2017
Clifak
47
May 9, 2017
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I found this on their website concerning the 27"/30" VUE monitors:
• Having up to 3 Bright, 3 Colored (Stuck), or 5 Dark Pixel anomalies is considered normal and the monitor is not defective. Warranty serviced monitors and RMA replacement parts may still consist of these allowed pixel anomalies. Monitor is defective if it contains MORE than the above stated allowed pixel anomalies.
May 9, 2017
amg206
125
May 9, 2017
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The problem is that VUE model is not this monitor and there is zero warranty information on the site regarding the EDG model.
While I'm sure the warranty will be similar if not exactly the same, it would be nice to know what support we are getting if we join.
May 9, 2017
Clifak
47
May 9, 2017
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No kidding. That's why I made a point say it's VUE. If you look at all the monitors on their site, you'll find they don't offer a zero dead pixel warranty on any of them. It's pretty safe to say that this monitor will fall in line with the rest of them.
Also, this is MD. Typically you don't even get the manufacturer's warranty when buying from here. The group buy lists one for this monitor but most likely it's pretty limited
May 9, 2017
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