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kmatt
11
Jul 3, 2019
checkVerified Buyer
DOA
Watch arrived DOA. Uncertain if battery because box is labeled "surplus". Instructions mention nothing about startup procedures, and reference a two crown model, where this has one crown and one button. Crown was out to the first position, but closing it did not result in a working watch. When I attempt to register the watch on Nixon's website, the model is not listed as an option (there is only listed one anyway), and requires a serial number. This watch has no serial number on the case as shown on Nixon's site nor on the packaging. It is a nice, solid watch, but I can't say how well it works.
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Update: Over the phone Nixon offered to replace the battery if I ship it to them, which they graciously covered the shipping for, but the battery fee is $15. They believe the battery is the likely culprit as this is a model not sold in some time and factory batteries could have expired (even though the crown was out in shipping). After some extended back and forth with Drop CS, I will be returning for a refund.
(Edited)
Recommends this product? No
More_Stuff
7
Oct 15, 2019
kmattI had to replace the battery in mine and a few weeks after getting it. No big deal and I'm happy I didn't send it back. The "surplus" after the color is what Nixon calls the style of finish. It has the "powder coating" type feel and does't have anything to do with the quality or origination of the watch. It took a few calls to Nixon to get that little piece of information.