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Showing 1 of 63 reviews about:
NovelKeys Laser Desk/Mouse Mat
eastcoastbias1
18
Sep 1, 2019
checkVerified Buyer
It shouldn’t be this hard.
Product, as delivered, does not match the concept art. The concept art had double, two-toned lines. Delivered product has single lines. It’s very disappointing. I’m going to stop ordering products from drop that aren’t already in production, because bait-and-switch is sadly too common.
If if I complain, they’ll probably offer a refund to return the product. When I’m waiting months for an item I’m excited about, just getting a refund still leaves a bad taste in my mouth. I don’t want a refund. I want the item I ordered. Since they’re holding my money for months before delivering a subpar product, maybe I’ll start charging them interest. Maybe if they gave you a $5-$10 credit when this happens, they’d be a little more incentivized to ACTUALLY deliver on what they sell. 
Recommends this product? No
eastcoastbias1
18
Sep 9, 2019
eastcoastbias1For those interested: I did contact support and received a $7 partial refund. That helps make up for the mat being a little underwhelming and seems fair to me.
Ughh
118
Sep 17, 2019
eastcoastbias1wow. I almost got this design because of the double, two-toned lines, but went with the Sun to be on the safe side. So glad I did. Sorry man
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