shopping_cart
Showing 1 of 264 conversations about:
ArthurM
2682
Aug 25, 2015
bookmark_border
We have some news to share with everyone regarding this NPKC drop. Despite our vendor's best efforts, high volumes and assembly times will unfortunately result in a week's delay. We are now being told that we should expect shipment from the vendor's location by 8/31 for the testers and 9/10 for the PCBs. Once the cargo is received, our warehouse team will be prioritizing these shipments to make sure your individual orders are turned around as quickly as possible.
When the shipments do arrive, we will unfortunately be past the estimated ship date. If you prefer to not wait on your testers, please reach out to our support team at https://www.massdrop.com/support, and they will issue you a full refund. We are extremely sorry for the delay an inconvenience.
Expect an update from us by the end of the day Pacific Time on 8/31 or sooner if something comes up.
Aug 25, 2015
ahndrew
77
Aug 25, 2015
bookmark_border
For the people that did not order the PCB add-on, will those orders be shipping out immediately after the expected arrival date of 8/31 or will everything be shipping out together after 9/10?
Aug 25, 2015
AntonyFarag
503
Aug 25, 2015
bookmark_border
Sounds to me that everyone is getting their testers on 8/31 then those who asked for the PCB will get that separately
Aug 25, 2015
fredzen
2
Aug 26, 2015
bookmark_border
That's a pity. I appreciate that you keep us updated, though. Thank you.
Aug 26, 2015
AntonyFarag
503
Aug 27, 2015
bookmark_border
I expected it to be delayed what with the change order for all the pcb's.
Aug 27, 2015
aestheticjmack
50
Aug 29, 2015
bookmark_border
I'm glad they informed us about buying it when they added it
that's sarcasm, hopefully they get back to me about where I can buy the pcb from the manufacturer
Aug 29, 2015
JasonBetaWells
19
Sep 1, 2015
bookmark_border
At this stage, I want to cancel and I've contacted support. Too many push-backs and delays and I no longer want to support this vendor.
Sep 1, 2015
View Full Discussion