Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 226 conversations about:
blee0309
1
Jan 26, 2018
bookmark_border
I received the earphones yesterday. Unfortunately my shipment has 2 problems. (1) the right and left audio are switched; left side audio comes out from the right earpiece and vice versa. (2) the accessory parts are missing (3.5 to 8mm converter jack, shirt clip etc.) Who should I contact for product support / return? Thanks.
Jyri
818
Nuforce
Jan 27, 2018
bookmark_border
blee0309You can contact us directly or Massdrop. If you are in the USA probably faster if you contact us. Not sure what happened but sounds very strange and unfortunate. My apologies.
https://www.optomausa.com/us/tech-support/contact-us-americas.aspx
- Jyri/NuForce
- Jyri/NuForce
Related Products
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop