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Showing 1 of 27 conversations about:
notsobitperfect
7
Nov 7, 2021
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How does this connect to a USB C android phone? There are suggestions it requires a USB C to OTB USB A adapter, and then USB A OTB back to USB C. A simple USB C to USB C cable won't work - if that's true it's completely nuts. Can we get some clarity on this?
NuprimeAudio
9
NuPrime Audio
Nov 9, 2021
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notsobitperfectHi, you could use the USB C to USB C cable with OTG to connect to the android phone directly.
notsobitperfect
7
Nov 11, 2021
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NuprimeAudioI can't find a USB C to USB C cable with OTG - is this a special USB C to USB C cable? There are adaptors from USB C to USB A OTG - is that what you're referring to?
NuprimeAudio
9
NuPrime Audio
Nov 11, 2021
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notsobitperfectThe USB C to USB A(adaptor) OTG is another good choice and easy to get it.
Kulpa
54
Nov 20, 2021
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notsobitperfectHello,
I have already tried the Nuprime myself on the Adroidtablet and you need a Usb C to Usb C cable and connect them that's all.
That's the way it's meant to be and it doesn't work any other way.
The Usb A to Usb C is mainly for PC use or use with the Apple camera adapter.
You can use any Usb C to Usb C cable.
No matter if you find something on Amazon or Ebay or somewhere else.
sandriyi
0
Dec 18, 2021
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NuprimeAudioI tried 20 different USB-C to USB-C cables and none of them worked. I also looked for a USB-C to C OTG cable and found no online, but found blog posts discussing how any USB-C should have DRD and OTG is a thing of the past (sauce: https://www.head-fi.org/threads/looking-for-very-short-type-c-to-type-c-usb-otg-cable-anyone-know.854199/). Did you forget to build in DRD support into the product? If not, can you point me to a specific cable that WILL work based on your testing. If no such cable exists, can I coordinate a refund through you?
Kulpa
54
Dec 18, 2021
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sandriyiHello,
I use the cable from DDHifi and as I said, I have no problems with either the Galaxy A5 or the Tab activ 2.
If you have already tried 20 cables, I would ask Nuprime support what is going on.
Because even the normal charging cable for smartphones works.
I don't think Drop will be able to provide any further support, especially if you have ordered from the USA to abroad, it will be rather difficult.
Since shipping from abroad to the US is now quite expensive, I think you're better off with Nuprime support.
sandriyi
0
Dec 23, 2021
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KulpaJust to close off the thread. I contacted their support and they asked me to list all of the cables I tried. Then they made up an excuse that none of them are OTG (I checked with manufacturers of two cables and got confirmation they supported OTG) and linked me to an amazon page for an OTG USB-C to USB-C cable for iOS devices.
My strong suspicion here is that their entire team uses iOS and as is custom with Apple users, they probably didn't bother to check if it will work on android with usual USB-C cables. I might have still gotten a dud product, but they're not offering return or exchange to me at this time. (I bought another USB-C OTG cable like they one they linked, fyi, and it didn't work). I'm going to stop wasting my time and money at this point and thankfully, Drop finally offered me a refund.
notsobitperfect
7
Dec 24, 2021
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sandriyiI have just received my order - and I can confirm it doesn't work with a USB C to USB C cable on my Samsung phone. Pretty poor form in my opinion.
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