Hey everyone,
We hear you. Market prices fluctuate quickly, especially here on the internets - that goes for consumers as well as wholesalers and retailers. Prices on Massdrop may vary between drops based on a large number of factors - material costs, exchange rates, even fuel costs - and there's not often a lot we can do about it.
In this case, we understand the price changed significantly over a short period of time and that was disappointing to those who joined in the first drop and just received them. We always want members to have a great experience with Massdrop - before, during, and after a purchase, or even if you're just here to learn from or educate each other - so I've asked our Support Team to process $35 credits for everyone who joined the last drop, you should see those reflected by the time this drop ends.
Thanks for letting us know and giving us a chance to make it up to you.
CC: @jcman311@Jonathan-Le@Shneck@cubebike@unky@M413
We hear you. Market prices fluctuate quickly, especially here on the internets - that goes for consumers as well as wholesalers and retailers. Prices on Massdrop may vary between drops based on a large number of factors - material costs, exchange rates, even fuel costs - and there's not often a lot we can do about it.
In this case, we understand the price changed significantly over a short period of time and that was disappointing to those who joined in the first drop and just received them. We always want members to have a great experience with Massdrop - before, during, and after a purchase, or even if you're just here to learn from or educate each other - so I've asked our Support Team to process $35 credits for everyone who joined the last drop, you should see those reflected by the time this drop ends.
Thanks for letting us know and giving us a chance to make it up to you.
CC: @jcman311 @Jonathan-Le @Shneck @cubebike @unky @M413