Showing 1 of 40 conversations about:
Elhan
7
Sep 12, 2017
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Don't buy OR. They used to be great products. But, now that OR products are made in China, they are crap. I had an OR jacket totally fall apart.
Sep 12, 2017
Jake_Number9
3
Sep 12, 2017
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Every OR product has a lifetime warranty, or at least I think. You should check that out.
Sep 12, 2017
Elhan
7
Sep 12, 2017
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Thank you for the tip. I will do so.
Sep 12, 2017
Sebc
10
Dec 9, 2017
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Warranties aren't worth much when you are away from internet, cell phone service, and without a convenient address to receive packages... like traveling OUTDOORS.
Dec 9, 2017
Detex
521
Dec 11, 2017
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but they are great once you return home!
Dec 11, 2017
steiney
24
May 19, 2018
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You can receive packages while traveling by using the USPS’ general delivery service. Google for more info! I’ve used it before and it’s great!
May 19, 2018
Sebc
10
May 19, 2018
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Lifetime warranties have other limitations. If the company goes out of business or they pull an LL Bean and stop honoring their guarantees, you are left high and dry.
May 19, 2018
steiney
24
May 28, 2018
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Fair point, however I think the average educated individual understands that as a risk of purchasing any item that includes a warranty.
May 28, 2018
Elhan
7
Jan 14, 2019
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Thanks to Jake_Number9, I sent a jacket back to OR. They offered to replace it or give me a credit. I didn't like the only color option remaining, so I got a credit with OR. So, while I was a little disappointed with the quality, the service was fantastic and very fast, and OR honored its warranty. Thanks, again, Jake!
Jan 14, 2019
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