Panasonic 360 Cordless Iron and Foldaway Mat

I was told that this would finally ship in July. I haven't had any communication since May. Am I still in this drop?

It finally arrived. Only 3 months late

The last email I received stated we'd be given a status update 6/6 if not sooner. Did I miss an email? I'm guessing not, as I'd assume Massdrop fell short of delivering a timely communication to it's customer, as promised. At this point we should be being provided priority customer service for the time we've been waiting for our paid orders. Also, continually offering to "cancel our order" is not helpful. We obviously want the product we've already purchased. What we need from you is communciations as promised and a higher level of customer service. I joined Massdrop in 2015 and I have told SO MANY people about it. It's obvious you're growing rapidly, kudos. Unfortunately, your customer service has fallen flat here, and I will not be a customer after this drop is finally completed.