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FLLW
59
Dec 21, 2015
Shipping notification received. The dream is alive.
I'm used to GMTO fiascos (and I agree, this could have been way worse), but MassDrop's communication on this was TERRIBLE. I shouldn't have to constantly check this thread to find out what is going on. Worse still, I am hearing from the vendor, not the company that has my money.
The biggest flaw for any drop on here, whether GMTOs like this or standard stuff like shoe trees and card games, is the wait time. If MassDrop wants to keep me interested in stuff like this then better communication is a must. This is all meant as constructive feedback. Very happy to be receiving my tie.
IanAnderson
2590
Dec 22, 2015
FLLWSorry to hear that, but thanks for the feedback. We try to stick to our scheduled updates and to give meaningful information when it's available, but thanks for your comment. Generally speaking our logistics team provides updates (and these are automatically emailed to participants), but in this drop Ed wanted to keep everyone updated himself because he's very invested in the project.
Either way, orders are shipped out so that's good news!
CookieCutter
1
Dec 22, 2015
IanAndersonI would second FLLW's point. I find it abnormal that Massdrop never ever sent an email after placing the order to give an update on the delays, and that I had to come to this (of all) places to find out what was going on. And now I'm not really thrilled to hear that some people have received shipping confirmations while others not. What's going on? How are you going about shipping? An update would be most welcome.