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CookieCutter
1
Dec 27, 2015
We're now 10 days after the ties have been delivered to Massdrop, some people have received their ties already, others have received shipping notifications - I still have nothing. I do really believe that Massdrop or Panta should reach out to all buyers asap to clarify, if only to let us know when the ties will be shipped.
IanAnderson
2590
Dec 28, 2015
CookieCutterHmm, you definitely should have received an email - they go out automatically. I'll look into that (and since it sounds like you've been missing out on all emails regarding this transaction, it might be worth making sure your email address is accurate and nothing is going into spam, just in case).
Either way, it looks like your order is en route - since it's shipping internationally, it will take a bit longer but it's on the way!
CookieCutter
1
Dec 28, 2015
IanAndersonWell that's strange because I got the original order confirmation so my address is definitely correct... But it's good to hear the ties are on their way. Would you mind sending the tracking number? Thanks
IanAnderson
2590
Dec 28, 2015
CookieCutterStrange. I'll have CS reach out to you and figure it out/get you the info you need.