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ProfVanNostrand
8
Jul 25, 2016
I've contacted Massdrop regarding this order, and they have informed me that it is not possible to cancel. I don't know why they keep posting that we have the option. We do not.
gizzardgullet
2
Jul 25, 2016
ProfVanNostrand"If you would prefer to cancel your order, please contact Community Support so we can tell you no"
HappySkitty
111
Jul 25, 2016
ProfVanNostrandThat's odd, I cancelled and already received a refund...
ProfVanNostrand
8
Jul 25, 2016
HappySkittyWhen did you cancel? Recently?
HappySkitty
111
Jul 25, 2016
ProfVanNostrandThe 22nd, which I think was the same day as the last update. This drop has been delayed so much I don't understand why they wouldn't allow you to cancel.
ProfVanNostrand
8
Jul 25, 2016
HappySkittyInteresting. I sent a request to cancel on the 19th, and the email they sent me is posted in response to their last update in this discussion. Basically, they told me that it is a "hard no" since they submitted the order to the vendor. I wonder then how they managed to get yours canceled since you asked after me.
n00n
54
Jul 26, 2016
ProfVanNostrandThat's dumb. I requested a refund yesterday morning and they cancelled my order by the evening. Why do they hate you?
ProfVanNostrand
8
Jul 26, 2016
n00nI sent them another email. Let's see what they have to say.
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