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Lalalilyr
1
Dec 3, 2014
I've received my pen and inked it up with the Iroshizuku Tsukiyo
The pen has signficant and constant nib creep and skipping (flushed with pure distilled water, re-inked twice)
Is there a warrenty for this pen if you buy it from Massdrop?
Please let me know! Thank you :)
LalalilyrHi @Lalalilyr, thanks for letting us know. Please send an email to 'support@massdrop.com' so that our team can respond to this directly. Two things to note:
1) In cases like this, it really helps if you can send them a photo of what's happening. 2) They are very busy with holiday orders and may take longer than usual to respond.
I'm sorry to hear about your experience, we will do whatever we can to resolve this.