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goonzer
0
Jan 15, 2015
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Shipped via UPS MI on December 29th, 2014
Still waiting for the pens, I'm European, should I be worried?
Jan 15, 2015
kottik
22
Jan 16, 2015
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Yes. If there is no tracking information contact massdrop support.
Jan 16, 2015
JonasHeineman
5960
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Jan 16, 2015
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Hi @goonzer @Damien.Aron @kottik and anyone outside the US waiting for a package,
UPS international can be quite slow, and delivery times vary greatly by continent and country.
Additionally, UPS supplies a tracking number but doesn't offer updates for parcels in transit.
You can try to get info from UPS by calling them, but our Customer Support team won't be able to provide any additional information about status or delivery time once parcels have shipped.
We'd like to provide more timely and transparent international shipping and will continue to look for ways we can improve this without increasing the cost for members.
Jan 16, 2015
goonzer
0
Jan 17, 2015
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Should I wait some more days and see how it turns out then ? Im from Portugal so I'm guessing It'll take a while to get here but 18 days have passed already and nothing to be heard of about the pens, I hope the same won't happen with the rainbow keycaps that got shipped a few days ago.
Jan 17, 2015
JonasHeineman
5960
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Jan 17, 2015
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Yes - unfortunately, we've seen packages take up to a month to reach parts of Europe.
Jan 17, 2015
Damien.Aron
2
Jan 18, 2015
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I am actually here in the US. I was just wondering if I should be awaiting a tracking number or if it would just show up one day? I guess I'm just hoping that I'll go to my mailbox one day and it will be there lol. This is a gift and I'm becoming a worse and worse boyfriend everyday. Haha!
Jan 18, 2015
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