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"We placed the group's order for this drop shortly after the drop ended. Everything is on-track to meet the estimated shipping date, which means that your order is not eligible for cancellation at this time."
^^ that is the response I received to my cancellation request for the Canvas XDA set.
Seriously confused. Can they get on the same page? Or even the same book?
I got the same reply after sending a cancellation request after the shipping due date had passed and after we had all received the email that said, " The Canvas XDA Planck Keycap Sets are delayed."
Yeah. We were supposed to get another email on the 27th with a more precise shipping date, I guess they don't want us to cancel in droves.