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Could someon explain what's happening here? I'd imagined I'd get informet when there is a problem with customs, instead it is sitting in a warehouse ~400km away. But at least it has a routine...
Have you paid the import fee? UPS (Sweden) sent me a text message once mine got to this point, with ways on how to pay. If you haven't done that they won't release it.
I did not hear from them but I did try to reach their support last week. I'll just wait a and see, and maybe contact support again on wednesday... :-|
If it's any consolation, I thought I'd be tricky and get mine delivered to work. Now it's lost somewhere in internal-university-mail purgatory. Good times.
I finally got someone on the phone. They had problems with the description of the items and the price was not believable. The way he read 'Gunmetal Case' (like "Gun (metal) / case"...) sounded like _that_ was the problem... d'oh...
Oh shit! That's crazy. I ordered gunmetal and my package went through Cologne as well (without his delay). Who would have thought battling arms trading laws would have been required?
blame americans for thinking "gun" anything is a good name for a color.
"gunmetal" isn't exclusive to the US and was first coined as a term in 1535.
oh lol i didn't know that, that's wild
I finaly got it! UPS wanted me to pay 70€ for customs and warehouse fees, because they could not contact me, even though my phonenumber was on the label. In the end they were ok with me just paying the 28€ tax.