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Premium Ink Bundle (3-Pack)

Premium Ink Bundle (3-Pack)

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Product Description
Now that you’ve begun writing with a premium fountain pen, it’s time to invest in some high quality inks to match your precision instrument. Giving you a collection of three top-notch formulations in one convenient package, the Premium Ink Bundle includes one bottle each of Pelikan Edelstein Ink, J Read More

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Ryanne
0
Jan 8, 2015
I got the iroshizuku and the refund, but still no Pelikan ink. It's been almost 2 months now. What's up with this? It's way way past 11/27, and I haven't seen any sort of update on this.$36 for one $25 bottle of ink, and no communication - that's pretty lame.
JonasHeineman
5987
Jan 13, 2015
RyanneHi @Ryanne,
Our Customer Support team sent out an email to members who selected colors of the Pelikan Edelstein ink that were not actually available when the drop ended and the order was placed.
I'm not sure if you received and/or replied to that email, but our team will email you shortly and extend the same offer of a partial refund or substitute bottle that all members were given.
Please let me know if you don't get an email, same goes for @AdamL and @GadgetGeek.
Ryanne
0
Jan 30, 2015
JonasHeinemanThey've contacted me - I did get the email. It said I'd get 2 bottles - the other two I chose were j herbin and iroshizuku. I chose the partial refund, and then only got the bottle of iroshizuku. I did get the refund, but only one bottle of ink, which kind of sucked. It's settled now. (Looking at the email, it also said the j. herbin was what was missing, not the edelstein.)
AdamL
3
Dec 9, 2014
What? I payed $66 for one bottle of ink!
GadgetGeek
3
Dec 7, 2014
Only got my pilot ink. No Pelikan. What's up with that?
Great news group! We’re happy to report that all of the orders have been shipped out from our warehouse and are now on the way to you! Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
Thanks again for the support guys. Drop by the discussion board and share your experience with the Premium Ink Bundle. The community would love to hear your thoughts.
If there’s anything else we can do to make your Massdrop experience better, feel free to email us at support@massdrop.com.
It looks like the shipment of ink came in late Wednesday as expected. Due to the Thanksgiving Holiday no shipment pickups were processed today. Not to worry as tracking info for individual orders should start going up tomorrow. We will keep an eye on this and update the group when everything has been shipped out.
Thanks for your patience and expect an update from us on 12/2 or sooner if something comes up.
morinted
44
Nov 20, 2014
At what point should we be expecting a refund of $30?
andrew.b
261
Nov 25, 2014
morintedI just got mine today, fyi.
Quick update for the Pelikan ink that is coming in. The vendor only sent a partial order so far and it is en route right now. The remaining order is going to ship out on Friday and is scheduled to arrive before the middle of next week. Partial refunds will be initiated first thing tomorrow.
Again sorry for the inconvenience and expect an update from us on 11/27 or sooner if something comes up.
WDP32
11
Nov 13, 2014
I'm going to stay in for the other two inks, but the cream on top of this drop was the J. Herbin Rouge Hematite. Very disappointing that this won't be delivered. The $30 return is fair for trying to track some down.
kattinthehat
51
Nov 13, 2014
Disappointing, but I personally appreciate the mea culpa. Judging by the current amazon prices, even the two-pack bundle is still approximately $10 savings. Certainly not happy with the way this drop went, but good on Massdrop for at least owning up and explaining what went wrong.
andrew.b
261
Nov 13, 2014
Ouch, that's a tough one! Thanks for letting us know. I'm definitely staying with option 2, but would have loved to get some of the j. herbin ink too.
WDP32
11
Nov 19, 2014
andrew.bGoulet Pens has some at $26 and they'll have it to you in two days. I just got mine. It's lovely, but definitely "thick" - clean your pen immediately after use! The $30 doesn't quite cover their cost and shipping, but you can have it, rather than not...
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