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Showing 1 of 64 conversations about:
Morwrath
0
Mar 4, 2014
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Got my package today. It was a big hole in both the packaging and the clear plastic bag the components for the tester was in. Only got 2 screws, and 3 legs.......the back of the plate was really scratched aswell. You seriously need to sort out how you package these.
PatHeist
16
Mar 4, 2014
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MorwrathI feel like the issues with damaged packages is probably to do with the various shipping standards in different countries. Where envelope post is handled with letters or on its own there should be no issues, and the package should arrive in good condition (as mine did yesterday). However, the packaging just won't hold up if an item like this is handled with boxes at any point in the shipping. For a lot of places, this would likely only occur in customs or preliminary sorting, but even then it's enough for the package to arrive damaged.
It's unfortunate that people have been having trouble, and hopefully we'll see QWER making an effort to change their packaging procedures when shipping internationally in the future.
It's unfortunate that people have been having trouble, and hopefully we'll see QWER making an effort to change their packaging procedures when shipping internationally in the future.
QWERTim
49
Owner of QWERkeys
Mar 6, 2014
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MorwrathSorry to hear your QWER tester arrived damaged! Get in touch with Massdrop and they should be able to sort you out. If not, drop me an email on our site and I'll get you a replacement sorted.
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