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Hyde
910
May 2, 2020
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I find if I have the product plugged into the computer, then shut down computer. Turn it on the next day and it won't turn on automatically by itself. I have to manually un-plug and re-plug to get it start again. Meaning I have to do this EVERY DAY when I first turn on the computer, anyone else have this issue?
May 2, 2020
Radsone_Emily
34
May 8, 2020
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Hello @Hyde, HUD100 should automatically turn on when it's connected to the laptop. I saw your review and it seems like you requested for a refund. I'm so sorry that you received a defective product.
May 8, 2020
Hyde
910
May 8, 2020
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It's ok no worries, both Radsone and Drop handled it really well and I was glad at least the problem was resolved quickly. I might try a different unit from Radsone again in the future. :)
May 8, 2020
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