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View Full Discussion Mine is also unable to connect to the Configurator. Hitting the reset button removes the default bindings (until I replug the device), but it does't have any effect in the Configurator software. At least it doesnt seem to be a hardware problem, seeing as the reset button actually has an effect.
EDIT: Seems like I didn't scroll far enough down. Here was the solution to my problem: https://www.massdrop.com/buy/rama-m10-a/talk/1658381