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amink
23
Recoil Winders
Apr 23, 2014
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Hi all, this is Anne with Recoil Customer Service.
We have made product improvements and done some additional product development since our last drop due in part to feedback from customers like yourselves. We are sorry if the winders didn't meet your expectations and are grateful for at least giving us a try. We will work closely with Massdrop to ensure satisfaction and you can also reach out to me directly: anne@recoilwinders.com and I will do what I can to help. Thanks very much, Anne
Apr 23, 2014
Episodial
6
Apr 29, 2014
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On seeing the comments I am considering cancelling. If I try them and they arent up to par would I be able to get a refund?
Apr 29, 2014
amink
23
Recoil Winders
Apr 30, 2014
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Massdrop and Recoil are willing to do returns within a reasonable period and will also do exchanges. We definitely encourage customers to check out the user tips video, yet if your not happy, we will do our best to make it right. I hope you choose to give Recoil a try for yourself. Thanks, Anne
Apr 30, 2014
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