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Adragontattoo
109
Oct 12, 2016
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I have an issue with my Pen that I put a ticket in to Support for and yet they oddly directed me here to get support instead.
As much as I like my retrakt and use it daily, I have a similar issue that others have also mentioned. I love the pen but the plunger is sticking and "gritty" for lack of a better term (it honestly feels like it is geared when rotating the plunger).
The pen has almost become a "press and twist lock" as I have noticed that it will not reliably retract fully without twisting the plunger and when I depress the plunger to extend the pen it will either stick partially open or open and then snap back "closed".
Oct 12, 2016
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