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The product works, it's bright. The power switch is a bit intermittent in that it doesn't always turn on, you have to press it a few times.
What battery do you use? The switch might not have a good contact. Have you removed the clip? The light does not work clipless.
I'm using standard disposable batteries with the clip installed.
Thanks for the reply.
Maybe you can email me email@example.com
I'm known on facebook with best service.
We could do some trouble shooting and fix someething.
Sorry I've been away on holidays. What's your facebook ID? I'll get in contact with you there and we'll do the troubleshooting.
ReyLight group on facebook, you will find me.
For all those that have been reading this...
Reylight has followed up with me about my torch issue, determined there is a need for a replacement component and has already sent it out to me.
Communication has been prompt, very clear and top service. No hesitation to buy again from them knowing that they are top notch products and backed up by excellent support.