Showing 1 of 278 conversations about:
LORD_ZARYOX
4
Feb 20, 2015
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Could I change my order to a silver 0.5mm? Black isn't that big a deal to me.
Feb 20, 2015
JonasHeineman
5959
Collaborations
Feb 21, 2015
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Hey @LORD_ZARYOX,
After a drop ends, the best place to direct questions like this is Customer Support:
Customer Support form - https://www.massdrop.com/support
I don't actually know if making this exchange will be possible, but our team will get back to you.
Between port strikes and inventory miscounts, this drop has been frustrating for everyone.
Thanks for your continued patience and understanding as we work to resolve this ASAP.
Feb 21, 2015
LobsterRoll
88
Feb 22, 2015
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I agree. I just want to get the pencil and be done with this.
Feb 22, 2015
LobsterRoll
88
Feb 23, 2015
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Customer support was able to switch my order and the Silver 0.5mm is on its way to me. I'm glad this is over with (at least on my end), but I still would have preferred to get the pencil as I had originally wanted. Please get it together in the future, Massdrop, because I really like your products.
Feb 23, 2015
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