rOtring 800 Mechanical Pencil Discussions | Drop

Free Standard Shipping in the US on orders over $99

Showing 1 of 231 conversations about:

Jan 23, 2015

Curious to know, was the envelope used by Massdrop, open or partially open when it was delivered to you? My envelope arrived open and the pencil no longer within, very disappointed. The invoice was still enclosed :-( The envelope sticky seal flap shows no real sign of having adhered to the envelope itself. I feel Massdrop should tape the envelopes closed or use a better quality envelope. As I live in Australia and I purchased with the understanding the package wasn't tracked or insured, I have no recourse. Just a packing invoice in an envelope that doesn't seal and a bitter taste in my mouth.
Bill

Jan 23, 2015

Vote

Henry.V

Feb 10, 2015

BillSnapeSorry again for that issue! Thanks for sending a ticket to us at support so that we could help resolve the problem.

Feb 10, 2015

Vote

BillSnape

Feb 25, 2015

Henry.VThanks Henry, Libby Li sorted my missing pencil problem and I have to say I'm impressed with the Massdrop service. I'm a happy camper, please pass on my thanks to Libby.

Feb 25, 2015