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If the followers on the first and second drop whom buy the wrist rests have cracks during the use.Please comments here I want to statistics the crack rate. Total sales 500pcs+,I just saw 4 crack issues now.
I think the craft of this products I already did good now.The Marble parts I will find the best way to solve the crack issue.(Black Marble I will use the marble shown on the description page)
It is a good products with good design,cool and warm,I do really want to introduce it to people whom like it,but you worry about the crack.I will prepare more replacements this time,and if you received a crack wrist rests I can sent them at once,do not need to wait the next drop(hope I do not need to do this thing,everyone buy this products can be satisfied)
Mine developed a crack about a month after I received it the first time. THanks for taking the time and effort to remedy everyone that's affected.
It might be an idea if those people could also state which colour it is they have that cracked? It seems the black might be more brittle than the other colours, but I see that you've mentioned you intend on changing that one.
The green marble sounds really nice to work with from other people I've spoken with.
@WoodLab Kevin I have a cracked black marble from the first drop. The wood is completely delaminated on the left side. How do I proceed in terms of getting a replacement?
Hi Please contact the MD custom service and told them you contact me first,and let them email me the replacement I will sent to their warehouse.
Interesting given that I already contacted them and they told me they can't do anything and to contact you directly, and also that they couldn't give me your contact info.
I will reply to them again given what you said above.
Kevinchan1986@hotmail.com pleasecontact me
mine cracked today from the most recent drop.