RPMWEST Original Quarter Century Jacket Discussions | Drop

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Apr 12, 2016

I also bought this jacket. It's very nice, but don't believe the "25 year guarantee" nonsense. Mine had the dye comining up from a patch on the sleeve out of the box, and RPM West customer service told me "there is nothing we can do."

RPMWEST

Apr 12, 2016

Ronot6000We absolutely stand by our warranty. The canvas is actually not dyed but weaved in the color so the color should not be coming off. Please email us at help@rpmwest.com if you want us to take a closer look.

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Ronot6000

Apr 12, 2016

RPMWEST

here is the discoloration for everyone else. I already emailed this picture and I called as well. I spoke to Megan Somervile. I was told to "try wiping it off, other than that there's nothing we can do." If it's not dye coming off I'm not sure how to explain it.

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RPMWEST

Apr 12, 2016

Ronot6000Can you send me an email directly to manuel@rpmwest.com? I will issue a return label and we'll either replace the jacket or issue a refund.

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