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Novanglian
158
Feb 10, 2018
Why does MD persist in offering "deals" that aren't. I just purchased this nicely designed wallet at the manufacturer's website (linked below). If MD recruits enough buyers to get to the lowest price, here's the "deal."
MASSDROP $29.99 MD lowest price 2.75 shipping - plus a long wait $32.74
RUGGED MATERIAL $36.00 price - 3.60 first purchase 10% discount 0.00 free shipping - and no waiting $32.40
So, you can get this product from MD for $0.34 more - and then you get to wait weeks to receive the product. Whadda bargain!
https://www.ruggedmaterial.com/collections/leather-wallets/products/ranger-minimalist-wallet-multitool
A few thoughts for MD:
1. You (MD ) need to do more thoughtful due diligence in determining what actually constitutes a meaningful deal for your members.
2. You should really rethink your bulk purchase and re-shipping approach. A lot of MD's margin in a product gets lost to the substantial cost of handling, re-packing and re-shipping, I doubt that MD can leverage the deeply discounted shipping that at least their larger vendors can demand. If MD can aggregate enough customers to negotiate for a discounted bulk purchase of a product, and therefore offer members a discounted unit price, why can't they negotiate for the vendor to ship directly to the buyers? This would enable MD to access the vendor's potentially lower shipping cost, save MD the cost of handling, re-packing and re-shipping, and save MD's customers from the slow delivery time. By saving the costs of handling, re-packing and re-shipping, I would think that MD could offer members a purchase price that would be as low - or even lower - than their current pricing, and still receive a profit that is the same - or even larger - than under their cumbersome reshipping method.
Not to mention that unnecessarily shipping each item twice is not the most environmentally sound approach to product distribution.
Makes me wonder: Is all this redundant shipping process just about MD keeping their customer list confidential for fear that the vendors might market directly to MD's customers with a promotional insert in the package? That would be a competitive threat - really?
3. Please stop with the $xx.99 pricing - take a moment to consider what that says about what you think of our intelligence. Please treat us like your members, not consumer sheep to be manipulated with cheesy marketing gimmicks.
4. For the umpteenth time, please - please! - show us the full price, including shipping charges, on the description page - or just show us both the product price and the shipping charges on the description page. After all, you certainly shout "FREE SHIIPPING!" on this page for those few items that don't have shipping charges.
It is irritating to have to click the "join drop" button just to see the shipping charges, but, no, it's not terribly burdensome to do so. But it is really irritating that you force your members to do this in order to get full pricing information and then abuse them by treating that coerced click as your permission to flood our email inboxes with repeated pushes to come back and "finish checking out."
Again: Please show a bit of respect for our intelligence and our support of your company and treat us like your members, not consumer sheep to be manipulated with cheesy marketing gimmicks.
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MartinOfRivia
5
Feb 12, 2018
Elfein7Night
75
Jun 28, 2018
NovanglianInternational orders are much cheaper through here than the manufacturer's site though. Same thing goes with a lot of other products, might not make sense for Americans because you get free shipping on pretty much everything, but everyone else needs these drops.
bigdaddykim
11
Feb 23, 2019
NovanglianGreat comment. As an MBA I think you are hitting a lot of nails especially about them wanting to keep their client list or access to their clients confidential