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SainSmart 21-Segment Music VU Meter Tower LED Kit

SainSmart 21-Segment Music VU Meter Tower LED Kit

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Product Description
Learn to create and manipulate LED lights with the SainSmart 21-segment music VU meter tower LED kit. Designed to pulse at the beat of whatever music you’re playing, each of the 21 segments can be programmed to display different colors, animations, and lighting effects Read More

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WallofYawn
40
Sep 24, 2018
Did anybody figure out which crystal we need for the Y1 spot?
I'm glad we were already issued a refund for this, but I'd still like it to work.
whipster
80
Sep 26, 2018
WallofYawnThe crystal top mark is TXC G 12.0DV9F, which looks like this part, or any equivalent HC49 thru-hole crystal: https://www.mouser.com/ProductDetail/TXC-Corporation/9B-12000MEEJ-B?qs=sGAEpiMZZMsBj6bBr9Q9aWUu9Vmt5DeoSLu2pfwuuPo%3d
Kris_K
118
Sep 20, 2018
Hello Everyone
We are aware of the issues with the drop and will have a remedy shortly.
Apologies
Kris_K
118
Sep 25, 2018
Massdrop has refunded everyone in the drop.
Kris_KThanks Kris. Funny thing was, they contacted me again and told me they were going to send an entire replacement kit. I told them I just wanted the missing crystal. They responded and said this kit was no longer available from the manufacturer and to check with Massdrop as you were issuing a refund. I did receive an email notification from Massdrop as well.
Just strange, they dont seem to have their act together. I also noticed Massdrop is running another campaign for this manufacturer for a different “assembled” kit. Hmmmmmm.... 😁
GGGGGGGGG
5
Sep 20, 2018
My order shipped completely un-assembled. The product listing said I would not have to solder this together, which is why it appealed to me. I do not have a soldering iron.
Massdrop, what are you going to do about this? The product arrived late, and did not arrive in the condition advertised. Will we get refunds for this?
scottpee
15
Sep 19, 2018
Hey MASSDROP! Why are you silent?
How about an update for your customers on what you're doing to make this right?
Do not leave this to your supporters to figure this our on their own. I'm sure that many, like myself, will never order from you again if you "drop the ball" in this situation.
You cannot run a storefront with no trust or accountability.
scottpeeHi Scott,
I am so sorry for the confusion here because of our incorrect description on the website. We are working on remedy with Massdrop and will reach out to you to sort this out!
digitalnicotine
65
Sep 19, 2018
WTF, Massdrop? This isn't what I ordered. It's missing the power supply and not soldered. The packaging and delayed shipping are piss poor, to boot. Will Massdrop be providing refunds for the crap we received instead of what was described? I'm sick of this shit. You hold our funds for however long it takes to ship, then send incomplete kits on top of everything? I want my money back.
digitalnicotineI am so sorry for the confusion here because of our incorrect description on the website. We are working on remedy with Massdrop and will reach out to you to sort this out!
faultline
2
Sep 19, 2018
Same issue here. Received a bunch of parts to solder onto the board. Also my PCB had what looks like grease or oil on the bottom chunk of it. Disappointing since I'll have to pick up a soldering iron.
scottpee
15
Sep 18, 2018
WTH?
I'm not that great at soldering yet. This was NOT listed as a project kit.
Well, I just received my "kit", and let me tell you , it IS a kit. A bunch of parts thrown into a bag, no specs, no instructions, nothing but a bag o' parts. Dropped shipped from a place in Vegas. I guess that tells me the assembly will be a real gamble..
Oh, and by the way, the description on this drop says " Because the lights have been soldered to the mainboard, all that’s left to do is install the included screws and pads.  ".
Uh, no. Everything is loose, NOTHING is assembled. I'll figure it out, but it certainly wasn't what I expected.
Coren
4
Sep 19, 2018
Sorry, missed this post. Contact us, all the way at the bottom of the page. https://www.sainsmart.com/pages/contact-us
TECENGHi Teceng, I am so sorry for the misleading information here based on our site. We are now working on remedy with Massdrop and will reach out to you and sort this out.
Very beginner programmer here. How difficult would it be to get this thing working?
riffrafff
91
Sep 5, 2018
If it was a bit stouter, it might make for a fun stand for my near-field monitors.
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