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Showing 1 of 49 conversations about:
nelson
5275
Jun 12, 2014
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Mastodon
11
Jun 13, 2014
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nelsonThanks for the update, what sort of shipping will it be sent out with to residents of the continental US?
patrain
182
Jun 16, 2014
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Mastodonmine is shipping with UPS Ground. Gets here TOMORROW! woohoo, finally. No hard feelings guys at MD, but this vendor seriously dropped the ball on this one.
Mark
3186
Admin User
Jun 16, 2014
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patrainYeah, we're going to have to clarify a lot of processes if we run this, or related products in the future... Thanks for your patience.
patrain
182
Jun 16, 2014
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Marknot a problem. I understand this stuff happens in the shipping realm of things (and I hope others do too) so don't take my comment as a hit on you guys; it is a hit on the shippers.
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We've been having hiccup from our FedEx freight shipment, what was suppose to be Monday delivery got continuously pushed back one day at a time. FedEx is still investigating why this delay happened in the first place, but at the same time assured us that everything from their end has been resolved, and it will be delivered by tomorrow.
We have also alerted our warehouse staff to put this on high priority. And we'll do everything we can to have these shipped out by tomorrow.