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Schott Zwiesel Audience Burgundy Glasses (Set of 6)
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Schott Zwiesel Audience Burgundy Glasses (Set of 6)
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Product Description
These Schott Zwiesel glasses will complement soft, light, and young red wines. The transparent body allows you to see the characteristics of your wine, while the crystal's thickness prevents breaking—in fact, thanks to the Tritan crystal construction, each glass is chip, scratch, break, and thermal-shock resistant Read More
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keyboard_arrow_downAnonymouse0314
20
Aug 14, 2018
I just received my "replacement" wine glasses as they assured me they would send me the authentic ones this time. Nope same generic D&V glasses. I don't know how they are trying to get away with this. This is complete fraud.
Anonymouse0314
20
Jul 28, 2018
I just received mine in a generic brown box with no Schott Zwiesel logo on the bottom. Not a happy customer.
NinjaBoonie
1
Jul 27, 2018
UPDATE: I contacted Massdrop and they were able to help me out and let me return the glassware. I was disappointed not to get the SZ glasses, but very happy with their customer service.
I was very excited to receive my order, until I realized that while they are advertised as Schott Zwiesel you actually get D&V (design&value, I guess you get what you pay for) glassware. Overall they look similar to the picture, but I know they are lacking in quality because I own Schott Zwiesel glassware and this simply does not compare. They do not have the logo printed at the base and the glass itself is thicker. On top of that the order itself was already delayed. If I had been informed that the glassware would be replaced I would've cancelled when I had the chance.
I was very excited to receive my order, until I realized that while they are advertised as Schott Zwiesel you actually get D&V (design&value, I guess you get what you pay for) glassware. Overall they look similar to the picture, but I know they are lacking in quality because I own Schott Zwiesel glassware and this simply does not compare. They do not have the logo printed at the base and the glass itself is thicker. On top of that the order itself was already delayed. If I had been informed that the glassware would be replaced I would've cancelled when I had the chance.
jimbolaya
104
May 12, 2018
Any update on when these will ship? It was supposed to ship around April 27.
BrandonMartinez
9
Apr 18, 2018
Who else got the “it’s been brought to our attention that our vendor is no longer able to source......” email? They are offering D&V replacements and a $5 refund. Problem is D&V is a restaurant supply company that has many different lines of glasses in both crystal and glass. They don’t mention in the email what line of D&V glasses they are offering as a replacement. Definitely makes me think less of Massdrop, though.
Kavik
5531
Apr 18, 2018
I wrote back saying I wanted to cancel my order, expressed all the reasons I was upset about this situation, and said I expected I'd be getting 2 credits, as I had ordered 2 sets and one had already been promised to someone as a gift.....so now either I have to be the ass hole and say I can't give them what I promised, or i have to go buy a set at 3 times what I paid for here........
Even asked them to confirm that they would do that.
No response.
Got an email that I got a refund, and see a $5 credit count if I go to join a drop now, but no one bothered writing back to say they won't credit me for both sets?
A little effort on the customer service would go a long way here....
No response.
Got an email that I got a refund, and see a $5 credit count if I go to join a drop now, but no one bothered writing back to say they won't credit me for both sets?
A little effort on the customer service would go a long way here....
kstokley
1282
Business Development
Jun 18, 2018
BrandonMartinezThis was an unfortunate situation but I do want to clarify that the replacement D&V glasses that were offered are identical to the SZ, save for the label on the box. The crystal is the same, and they were made in the same place. D&V are intended for commercial customers and SZ for retail. So the D&V box will be more plain as they are ordered in bulk and not sold individually in a brick and mortar location.
That being said it was still a mistake and we would never run a drop with the intention of shipping a different product that we listed. Given that the SZ glasses were not available at the time due to an issue with the supplier, we tried to make the best of a bad situation by giving the option to cancel, or take the replacement with a credit.
NJboneless
377
Apr 2, 2018
I see these are for "Delicate wines" but how appropriate would these be to serve an everyday red or sparkling wine in? I have never purchased wine glasses before and dont drink much of it, but my friends do.
Colbra
77
Jun 15, 2018
Don't serve sparkling wine in a flute https://thewirecutter.com/reviews/best-champagne-glass/#why-the-experts-use-wine-glasses-not-flutes
furealz
11
Mar 31, 2018
Are these apart of the Tritan line? Can we please get some more of these on here?
kstokley
1282
Business Development
Apr 4, 2018
furealzTritan Crystal Glass is used in these yes. Technically the "line" would be Audience. SZ makes a number of lines with the Trian Crystal which is proprietary to them.
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