sE Electronics Reflexion Filter X

Good news group. The vendor just confirmed that your orders are now on the way. Tracking has been uploaded to the transaction page. Please allow 24-48 hours for the page to reflect the latest status of your order. If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.

Update for the group, We are still trying to get the freight forwarder to find the missing shipment of filters, but have yet to hear back. We will continue pestering them and following up until we hear back. We have gone ahead and talked to other vendors and found an alternative option we would like to offer the group. We would like to offer the Acousti-shield AS32 (http://cadaudio.com/AS32_Acousti-shield_32.php) and a partial refund of $15 for you continued patience through the drop. To avail this option please reach out to us at https://www.massdrop.com/support and we will go ahead and process the item change and partial refund for you. Please make sure to send in your request before 5PM PT on Wednesday the 22th so we can get these shipped out for you ASAP. For those of you who want to wait for the sE Electronics Reflexion Filter X no action is needed and we will keep following up until we are able to get these shipped to you via expedited shipping. Thanks for your patience and expect an update from us on 4/24 or sooner if something comes up.

Quick update for the group, we unfortunately have some less than stellar news that was passed on to us earlier today by the vendor. The freight forwarder chosen by the vendor has "misplaced" the shipment of 10 filters. They are sending a tracer, which will be used to look at all steps the shipment went through in order to find the bulk order. This is unfortunate and unacceptable and we are currently looking at other vendors to fulfill your orders. In addition to this we are also looking at comparable products that are ready to ship to the group as well. We will have a clearer understanding of all options for you by Monday morning. We also understand this delay is rather undesirable. If you prefer not to wait for the filters and want to have your order cancelled, just reach out to us at https://www.massdrop.com/support, and we will process the refund right away. Rest assured that it is our priority to get your orders out to you ASAP. Thanks for your continued patience and expect an update from us on 4/20 or sooner if something comes up.