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Showing 1 of 404 conversations about:
s0lstice9
2
Nov 4, 2015
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Gutted mine arrived today in the UK but dead as a door nail it wont start :(
ChristopherJ
1189
Nov 4, 2015
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s0lstice9Sometimes automatic watches are tricky to jump start. To do this, you can hold the watch in the palm of your hand, dial facing up. Move your arm back and fourth as if you were swirling a glass of wine. Do this for 20 seconds and see if the seconds hand starts moving.
ChristopherJ
1189
Nov 5, 2015
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s0lstice9If that's the case, it sounds like it's a dud. Please go to your transactions and contact our Support and they will sort things out with you. https://www.massdrop.com/transactions
Testbrah
32
Nov 20, 2015
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ChristopherJHi Christopher, when I received my SNZH53, it was just left outside at my front house door for anyone to take at Mon 12:48PM local time. I am not happy about this. Will this be the case with my SNZF17, Citizen NightHawk and M9XX?
ChristopherJ
1189
Nov 20, 2015
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TestbrahHey Testbrah, we trust DHL to make their best judgment about when and how to drop packages off. If you ever encounter an issue with a drop or shipping, please reach out to our Support via your Transactions page and they will help sort things out with you.
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