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pb239
12
Apr 4, 2016
Arrived today, the clasp doesn't close. Am I being sold seconds?
d133
4
Apr 5, 2016
pb239Details. Anything else wrong with it.
pb239
12
Apr 5, 2016
d133Nothing obvious, I emailed MassDrop at 11 am NYC time and still have not received a human reply, I received a robo email after filing my complaint. As for details, the part of the clasp that says SEIKO will not fasten it remains open. It will not click into place and stay flat.
d133
4
Apr 5, 2016
pb239That sucks. Is the rest of the watch ok. Can you bend the clasp a little to get a tighter friction?
pb239
12
Apr 5, 2016
d133It is misaligned, I shouldn't have to bend anything on a $350 watch and I am not going to. I want a return invoice postage paid and a full refund, just like any other merchant would give me.
d133
4
Apr 6, 2016
pb239Have you received your return info yet?