Showing 1 of 33 conversations about:
Tyler
2429
Oct 9, 2015
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We've continued to coordinate with the vendor and our warehouse team regarding the shipment of the remaining units and have been told that they are slated to arrive in New Jersey Monday morning. We've already prioritized this inbound shipment with our warehouse team to ensure these units are turned around and en route to you as quickly as possible.
We are still so thankful for your continued patience and you can expect an update from us by the end of the day Pacific Time on 10/13 or earlier if anything comes up.
Oct 9, 2015
mohit
1
Oct 12, 2015
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hi, i got this card from royal mail which says there was no postage paid on my shipment including customs, i get it for customs and I'm up for it. but why no postage when i payed for shipment.?
Oct 12, 2015
mohit
1
Oct 12, 2015
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i guess nobody saw this, i get it once product is out from warehouse its customer's headache. message received!
Oct 12, 2015
IanAnderson
2578
Oct 12, 2015
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Hey @mohit - if you have an issue with your order, please contact our customer support at massdrop.com/support. They'll help you out!
Oct 12, 2015
mohit
1
Oct 14, 2015
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i'm writing here coz no one replies there. by the way Thank You for your suggestion i still don't have a reply!!
Oct 14, 2015
ChristopherJ
1186
Oct 14, 2015
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Hi @mohit, our support team is a bit backed up right now so it may take them a bit longer than normal to respond to your ticket.
Oct 14, 2015
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