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Product Description
Inspired by the long-time favorite Sheaffer Triumph, the Sheaffer Sagaris fountain pen offers a sleek, slim profile that resembles the ancient weapon for which it's named. With a lightweight tapered barrel and cap, the Sagaris is comfortable in smaller hands when uncapped, and extends to a better writing size for larger hands when posted Read More
Good news group. We’re glad to report that all of the orders have been shipped out from our warehouse and are now on the way to you. Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.
Quick update for the group we talked to the vendor earlier today and they are still working on getting the remaining orders shipped out. Sheaffer was acquired by A.T. Cross a short while ago and is now undergoing some updates to their distribution process. Due to this all outbound orders for all sales channels are currently experiencing delays that were unforeseen and not mentioned to us when the drop was ran. We are in very close contact with the vendor and trying to get this sorted and have your orders shipped as soon as possible.
We will remain in contact with them and update you all as soon as news is made available.
Thanks for your patience and expect an update from us on 5/6 or sooner if something comes up.
An update for the group, the backordered units have not arrived in the vendor's warehouse. We have a call scheduled tomorrow with the them to get a more accurate ETA for the pens.
Thanks for your patience and expect an update from us on 4/30 or sooner if something comes up.
Massdrop support graciously offered to reimburse me for the customs charges I suffered as a consequence of the shipment value being overstated and the shipping cost not being broken out. They are also working on improving their customs declarations in order to avoid unfortunate situations of this kind in the future. The generous and customer-friendly handling of the situation went way beyond my expectations. I am looking forward to participating in many more drops to come. Again, thank you.
Due to Massdrop's incompetence in filing a proper customs declaration which states the actual item value and breaks out the shipping cost, this drop cost me USD 25 in absolutely unnecessary VAT and customs fees. I will stop participating in any more drops until you guys will get your act together. Buyer beware.
An update for the group, the first batch of the order has been received by the warehouse and is being shipped out. As far as the second batch the vendor has let us know that it is backordered and should arrive in two weeks.
We understand this delay is rather undesirable. If you prefer not to wait for the pens and want to have your order cancelled, just reach out to us at https://www.massdrop.com/support, and we will process the refund right away.
If there’s any feedback or concerns, please feel free to email us back at https://www.massdrop.com/support
Thanks for your patience and expect an update from us on 4/27 or sooner if something comes up.
Thanks again for joining this drop! With your help we were able to make it successful for the community. We've just submitted the group's order with the vendor for the Sheaffer Sagaris Fountain Pen and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them directly to you! The current estimated ship date from our warehouse is 4/17.
Rest assured that we we will provide you all with updated information regarding the status of your order throughout the process. You can expect an update from us by the end of the day Pacific Time on 4/13.