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Mehere
97
May 18, 2015
Received my keycover from Ashland today - irritated that the quality has GONE DOWN! I have 2 previous key covers and comparing them - the leather on this one is thinner and the finish is quite bad. Shipped in a plastic baggie rather than the nice presentation box for a nice gift. Thanks for SCREWING your customers ASHLAND!
IanAnderson
2590
May 19, 2015
MehereInteresting. I have two of these and they seem comparable in thickness and finishing to my other Horween shell products - no problems here. I attached a photo for reference.
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Nole
32
May 19, 2015
IanAndersonThanks for your response Ian. I agree with Mehere, The cover is very thin and the finish is rough, I'm basing my criticism of a prior cordovan purchase from Ashland, this cordovan, versus the one I purchased last year (wallet) directly from Ashland, are not even comparable. However, with that being said, if that's the way these covers are made, that's fine, I was just expecting the same quality in this cover that I got in my wallet. Please don't take this the wrong way, but it seems as if these covers were made from "scrap" cordovan. This is just constructive feedback as I am grateful for the discounted price!
MehereHi Mehere! I'm sorry that I didn't see this comment sooner and even more sorry that the key case isn't working out for you! I take a lot of pride in what we do so I do not take your comments lightly. I would be thrilled to exchange your key case for a new one. Just contact me at ashlandleather@gmail.com and I will take care of you personally (as I do for every email). -Phil Kalas