Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
If I recall correctly, the authorized retailer volume price on the SE846 is somewhere around $716 at the lowest level (although it is certainly more at lower quantities). It's my guess that the retailer here is selling the units to Massdrop for around $800, and Massdrop is taking around $30 for each unit (which really isn't that much for coordinating the drop and the overhead of running a business). It's definitely a great deal if you don't want to haggle yourself, but if you're willing to work it's definitely possible to source them (new, full warranty) for less.