Silicone Gel Keycap Set Discussions | Drop

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Silicone Gel Keycap Set

Dec 6, 2016

Just about there! Our vendor has informed us that the Silicone Gel Keycap Set will be available to them by the end of the week. They will be working hard to prepare this order for shipment once the units are received and we’ll update the group as soon as everything is en route to us. We are currently still on track for everything to be shipped out of our warehouse by the estimated ship date.
Expect another update from us on 12/15 or sooner if something comes up.
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Dec 6, 2016

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tsc1996

Dec 7, 2016

PeterK???

Dec 7, 2016

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geoffrey_koh

Dec 7, 2016

PeterKWe need an update.

Dec 7, 2016

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GuillaumeG

Dec 12, 2016

PeterK Your message: «We are currently still on track for everything to be shipped out of our warehouse by the estimated ship date.»
The drop message: «Estimated ship date is Dec 9, 2016.»
And you promise an update by the 15th! It's 6 days AFTER the estimated ship date… Please, just be honest and stop give us a copy-past of your usual customer support message.
Seems like you are eroding your customer relation by bullshitting us…
EDIT: I just received the notification that you just ship the package… this is a good surprise. But still, you should be careful with the way you handle the estimate and your customer update.

Dec 12, 2016

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