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View Full Discussion The vendor has informed us that fulfillment has taken slightly longer than originally expected due to a minor delay in production. Rather than wait for the units to travel cross country to the vendor’s location for shipment, we’ve made accommodations to allow for everything to ship through our warehouse in New Jersey near the supplier’s location. They currently anticipate the order being ready for shipment to our warehouse by the first week of March. We will continue to check in with the vendor and update the group again as soon as everything is en route to us.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (massdrop.com/transactions).
You can expect an update from us on 3/4 or sooner if something comes up.
If you have any questions, please visit our Help Center (massdrop.com/helpcenter).