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I have had mine since 10/12 and its been my 2.1 entertainment setup since. I use the subwoofer output no problem and mine runs 24 hours a day. I'm retired and use it for TV, music, and gaming. Bluetooth works fine if I want to send music from a phone or ipad this little baby just works great for me. Priced right and sounds great!
Do you have a powered sub? If so how are u feeding it?
From pictures elsewhere, it seems there are two 3.5mm sockets on the back - one is strictly analog input. The second is '3-in-1' optical mini input, coaxial input, and subwoofer output. I believe the coaxial input and sub out are the L/R connectors (not sure which is which) on a 3.5mm <-> RCA adapter.
I use the sub outs that are supplied..works great.