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923 requests
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236 Sold
Product Description
Upgraded with the latest Sabre DAC ES9028Q2M and XMOS-XCroe 200 Xu208 USB receiving chipset, the SMSL M8A is the revision to the previous SMSL M8 model. It offers sampling support up to 768kHz and is built with three input options (USB, optical, and coaxial) and one RCA analog out Read More
When I first received the SMSL M8A in September 2017, the power supply was bad and would not power the unit. I contacted Massdrop and they were absolutely of no help. They wouldn't even give me a contact at SMSL to resolve. I did my own research and contacted SMSL directly. To their credit, they sent me a new power supply (probably a $4 part) and it worked. Fast forward to today and I discover that the small led display has burned out. The DAC still works but I can no longer see what I am switching and have to go by feel so to say. Needless to say that I am disappointed given this is less than a year old! I guess I will try my contact at SMSL but I am not optimistic?
I have only 192khz and it looks like driver problem from smsl site, I have asked smsl to send me a link to an older driver that I know I can get the 384khz to use the dac to it's full potential.
It looks smsl have no customer service at all.
SMSL ARE NOT RESPONDING TO EMAILS
I hope somebody can help me with this because clearly smsl won't.
guys, i got back my M8 earlier this month which i sent to smsl china for warranty claim. they even sent a new power supply to me with the correct plug for my country. all-in-all, i only paid the out-bound postage. so, thank you smsl !
Sry for make ad here...I actually have a SMSL M9(AMP+DAC) for sale, it is in excellent condition, with original box and cable ...I bought it half of year ago, and now upgrade to sony ta-zh1es(which is expensive)... Thus, i'm thinking to sell my M9 for some money...I would say 350$ (brand new is about 450)... if u wanna buy it or give me your offer, pls tell me!