Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 177 conversations about:
ChrisisAdidas
3
Jul 14, 2018
bookmark_border
So my unit just arrived, however it came packed with a European (2 circular prongs) style power adapter... The picture shows a North American one, and that's was I was expecting being in North America. Did anyone else have this issue? I didn't see anything to let me choose adapter by region either.
Dsee
3
Jul 16, 2018
bookmark_border
ChrisisAdidasJust came by here to say the same thing. I contacted Massdrop on Friday when I received the unit, sent them a picture and support email. I also didn't see an option to chose by region.
smackdaddies
13
Jul 30, 2018
bookmark_border
ChrisisAdidasvery impressed by their customer service. I spend the 5 bucks and bought my own after waiting a week for them to fix the problem. And one week later massdrop made good on the issue. Really good on the issue. Based on the interaction, I recommend ordering from MD whole heartedly.
zep483
656
Aug 10, 2018
bookmark_border
ChrisisAdidasI had hoped they would fix this for the next drop... this also happened to me... I've contacted Massdrop... hopefully they fix the issue...
zep483
656
Aug 10, 2018
bookmark_border
ChrisisAdidasAlso the picture is US plug so should have been a US model...
Garrett57
16
Dec 14, 2018
bookmark_border
smackdaddiesWhat cable did you get to fix this -and where? I'm having a bit of trouble with it. Thanks!
Related Products
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop