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Showing 1 of 177 conversations about:
ChrisisAdidas
3
Jul 14, 2018
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So my unit just arrived, however it came packed with a European (2 circular prongs) style power adapter... The picture shows a North American one, and that's was I was expecting being in North America. Did anyone else have this issue? I didn't see anything to let me choose adapter by region either.
Dsee
3
Jul 16, 2018
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ChrisisAdidasJust came by here to say the same thing. I contacted Massdrop on Friday when I received the unit, sent them a picture and support email. I also didn't see an option to chose by region.
smackdaddies
13
Jul 30, 2018
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ChrisisAdidasvery impressed by their customer service. I spend the 5 bucks and bought my own after waiting a week for them to fix the problem. And one week later massdrop made good on the issue. Really good on the issue. Based on the interaction, I recommend ordering from MD whole heartedly.
zep483
658
Aug 10, 2018
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ChrisisAdidasI had hoped they would fix this for the next drop... this also happened to me... I've contacted Massdrop... hopefully they fix the issue...
zep483
658
Aug 10, 2018
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ChrisisAdidasAlso the picture is US plug so should have been a US model...
Garrett57
16
Dec 14, 2018
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smackdaddiesWhat cable did you get to fix this -and where? I'm having a bit of trouble with it. Thanks!
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