Showing 1 of 8 reviews about:
invisiblotis
19
May 18, 2019
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UPDATE:
My bottle actually just broke! The base of the inner glass completely shattered while walking home with it in my backpack. I didn't set it down hard so I'm not sure if it was just the constant walking with it or what, but it was quite alarming to see and I'm glad I was paying attention when I went to drink from it. I've contacted Soma about it today so I'll update my review based on their response.
Original:
I've been using this for almost a year now, and it's still working well. I'll echo what davidly said, the strainer works great, the insulation is just okay. I normally finish my tea before it's too cold to drink, unless I get distracted, so it hasn't come back to bite me too often.
I also take the strainer out after I'm done steeping, so I don't run into any of the drinking issues with it in.
(Edited)
juxtacomposed
3
Sep 11, 2019
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Any luck with Soma customer service? I've been trying to resolve an issue with them for several months to no avail.
invisiblotis
19
Sep 11, 2019
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Thanks for the reminder! It took 2 weeks but they sent a replacement bottle free. So FWIW I didn't have any issues with their customer service.
juxtacomposed
3
Sep 11, 2019
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I'm working on 12 weeks right now with no success. Glad you had some.
Zambini
12
Sep 16, 2019
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mine just shattered completely, spraying glass all over my counter into my food, etc. I'm not going to recommend this device anymore after that...