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Showing 1 of 253 conversations about:
Jaysun
1855
Apr 16, 2018
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EDIT:
Exciting News!
Orders are being packed up and tracking numbers are being emailed out as I am writing this. It looks like not all the orders have had movement yet but I wanted to let you know that progress is being made.
We still have work to do as this is not all the orders and are actively pressuring the vendor to get the rest of the orders out asap.
4/22 is still the timeline > or until all the orders have shipped out.
Apr 16, 2018
BadExperienceWithMassDrop
13
Apr 16, 2018
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JaysunGood to hear that, but is there any one same as me. The status is showing “Order placed with the vendor”, which I strongly believe mine have not being shipped yet.
Apr 16, 2018
Imkimhy
7
Apr 16, 2018
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BadExperienceWithMassDropsame here, I did not get any email for now. I hope this news is for all the remains, not just for another batch.
Apr 16, 2018
MIWHA
0
Apr 16, 2018
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Imkimhysame here.
Apr 16, 2018
tigerali
194
Apr 16, 2018
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JaysunIs this for everyone? Because my status hasn't changed and I haven't received an email. Communication needs to be better.
Apr 16, 2018
chris.k
58
Apr 16, 2018
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JaysunI have not received an email regarding shipment. And like others in this thread, my status has not updated.
Please advise.
Apr 16, 2018
Jaysun
1855
Apr 16, 2018
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JaysunThe orders are in the process of being shipped out and if you have not received an email with tracking or your order status has not changed that means they are still being processed.
We are moving to get these orders out asap.
Apr 16, 2018
tigerali
194
Apr 16, 2018
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JaysunSo essentially, if we didn't get an email or change of status, we're still waiting as before? You could have specified that in the original message.
This is really bad communications.
EDIT: Massdrop has edited its comment to make that clearer. You're raised my hopes, and dashed them quite expertly, sir.
Apr 16, 2018
pinetree76
76
Apr 16, 2018
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JaysunAlas, no movement on mine yet-- no email and no change on the transaction status. Was this all the remaining orders, or just some of them?
Apr 16, 2018
Shagmar
Apr 16, 2018
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JaysunSo let me understand this completely: our orders were delayed without any notification and are now being shipped via FedEx's slowest method? Oh, and if we haven't received an email we're still waiting for these to be shipped via the slowest option...
Three drops and two burns so I'm seriously out after (if) I ever receive my headphones.
Apr 16, 2018
tigerali
194
Apr 16, 2018
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JaysunWhile this news if far less exciting for me than you make it out to be - in fact, it's down right disappointing - I'm still confused. Please, please, please, think out the responses before posting.
4/22 is still the timeline or until all the orders have shipped out.
Is the deadline for shipping out 4/22? Or could that be later in "until all the orders have shipped out"?
Apr 16, 2018
Imkimhy
7
Apr 17, 2018
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Jaysunthank you for the updates with revision. look like this shipping "event" is just for another batch. I think you'd better to use concrete information with number next time in order to make the customers understand the situation more
Apr 17, 2018
jklote
6
Apr 17, 2018
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ImkimhyStill no update for me. Showing as " Order placed with the vendor".
In the meantime the same headphones were on eBay for less several weeks back. This purchase was a mistake.
Apr 17, 2018
SujjuTheGujju
36
Apr 17, 2018
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jkloteYes! indeed I dont think I'll use Massdrop again. I was excited and was going to share with my friends that how Massdrop had good stuff. Not any more!
Apr 17, 2018
jedismater
7
Apr 18, 2018
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JaysunMine was placed on March 24, still no word on shipping. How do others get theirs after i ordered mine? Is it not first come first serve but instead you guys randomly ship items? Just wondering
Apr 18, 2018
jrs1035
17
Apr 23, 2018
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JaysunMy order still hasn't shipped and it's 4/23. Please provide an update ASAP.
Apr 23, 2018
UpsetHeadphone
58
Apr 24, 2018
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Jaysun"4/22 is still the timeline > or until all the orders have shipped out." Is very nebulous. We are at the until all the orders have shipped out phase. Does that mean we all hope longingly at our email we get some confirmation? Suppose by some great feat that happens, the shipping takes 7 or more days?
Apr 24, 2018
bradr
963
Apr 24, 2018
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UpsetHeadphonePlease see the above post: https://www.massdrop.com/buy/sony-wh1000xm2-wireless-noise-canceling-headphones/talk/2050289
Shipped means you'd get an e-mail confirmation with tracking, and the headphones would be on the way. If you haven't received an e-mail, you should receive a separate one from support shortly.
Apr 24, 2018
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