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kaos
10
Oct 2, 2018
So these are definitely refurbished models, or at least some are. Mine came with a USB-C cable even though it charges with micro USB. Could have saved $20 and a lot of time by just buying the refurbished from Amazon if I'd known I wasn't getting new :/
Stephen2
7
Oct 5, 2018
kaosIs this correct?? Mine haven't even been shipped yet, after much comms with the Massdrop community team they sent me a working tracking link which shows delivery next Friday 12th Oct. This is a stupidly long shipping process.
And now you're saying they're refurbs?? That's not what I signed up for.
Stephen2
7
Oct 5, 2018
Stephen2From Massdrop support: "...a USB C is a reversible micro, essentially meaning there is no incorrect orientation of the cable. A USB C will work in all devices that take a Micro."
I'm not going crazy, this isn't accurate is it?
Stephen2
7
Oct 5, 2018
Stephen2@bradr are you able to comment on the excessive shipping delay I've got? And the potentially refurbished units?
I'm underwhelmed by the support via Email :(
kaos
10
Oct 5, 2018
Stephen2Yeah mine definitely was, though idk if Sony (since they’re from the vendor) did that for all the units.
I don’t mind refurbished but I was expecting new since absolutely nothing on the overview page even gives the impression of anything other than new. If we were getting refurbished we should have been told as such.
Especially since like I said before Amazon has them refurbished from sony for $20 cheaper and would have had two day shipping
kaos
10
Oct 6, 2018
Stephen2Also I missed this comment but that is absolutely not correct. A usbc will not fit into a micro USB port they are not the same shape.
kaos
10
Nov 1, 2018
kaosEnded up getting partial refund on mine and asked them to add the possibility of it being refurbished to the drop page