Showing 1 of 132 conversations about:
tranceFan
1
Aug 30, 2014
bookmark_border
mine came with a wire that has its rubber coating ripped or cut near the 3.5mm jack, the inner wire (which protects the copper cable) is showing. I was completely shocked when I opened the Soundmagic HP200 box and saw this!!! What can Massdrop do to help me with this issue?
Aug 30, 2014
Silverstrike
153
Sep 1, 2014
bookmark_border
Contact Massdrop support and send them back ASAP! You could stick a tape but i don't you are expected to settle for a defect.
Sep 1, 2014
tranceFan
1
Sep 2, 2014
bookmark_border
thanks Silverstrike, I am currently getting assistance from Massdrop regarding this matter.
Sep 2, 2014
View Full Discussion