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Fair being fair - Package has arrived.
All settled up. They attempted to make amends while trying to work this out. In general, a D grade for the entire experience and institutional lack of communication.
I'm currently involved in one other drop on the site. If it turns out to be another headache, I am done with Massdrop, and will categorize the site and its services with Groupon's "not-really-a-deal" deals.