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Showing 1 of 3 conversations about:
aerosailor
2
Jun 19, 2019
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Took forever to get here and now has arrived damaged. Is that why it was cheaper than elsewhere online, they were damaged goods?
Ticeman
2
Jul 22, 2019
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aerosailorJust checking to see if you received your replacement? :-)
aerosailor
2
Jul 22, 2019
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TicemanSurprisinigly enough only after posting the above did a rep from Drop contact me and offer me a replacement. When I dealt with customer service initially after the first drop they said they couldn't offer a replacement, I could return for a full refund or keep it with a few bucks off. I guess the above post and this new Drop changed that answer, which is good for me and with my thanks to the Rep who reached out. I'm waiting on my replacement now.
Ticeman
2
Jul 22, 2019
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aerosailorGood to hear. Will you please let me know when your replacement arrives? I'm with Fantasy Flight and saw your initial concern. When the box arrives, there is a hand written note inside from me. Best wishes!
aerosailor
2
Jul 22, 2019
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TicemanOk, no problem, thanks for doing that. I got a notice a package was coming from Asmodee tomorrow, so I assume that must be it. I'll let you know, I had no idea the Drop came from you guys... the Internet is crazy am I right?
aerosailor
2
Jul 24, 2019
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TicemanYes it got here yesterday in great shape along with the note. Thank you for taking care of this, you went above and beyond.
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